Now in Early Access

Diagnose Equipment Issues Before You Call a Tech

AI-powered troubleshooting for heavy equipment. Get instant repair guidance or connect with certified technicians near you. Cut downtime by up to 60%.

Try the AI Diagnostic See How It Works
$1,000+
Average hourly downtime cost
20-40%
Issues resolvable on-site
3-7 days
Average repair wait time
VFS AI Diagnostic
Online
Welcome to VFS AI Diagnostic. Describe your equipment issue and I'll help you troubleshoot it. Include the make, model, and symptoms for the best diagnosis.
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The Problem

Equipment Down? The Clock is Ticking.

When heavy equipment fails, operators face a costly and frustrating process that hasn't changed in decades.

⏱

Expensive Downtime

Every hour of equipment downtime costs your operation money. In mining and construction, those costs compound rapidly across the entire project.

$1,000-$5,000+per hour of downtime in heavy construction
📞

Blind Service Calls

Without diagnostic tools, every issue becomes a phone call. Technicians arrive without context, often needing to return for parts. Average resolution: 3-7 days.

3-7 Daysaverage time to resolve non-emergency repairs
🔧

Operator Knowledge Gap

20-40% of service calls could be resolved on-site by the operator if they had the right guidance. That's thousands in unnecessary service fees annually.

20-40%of issues resolvable without a technician
How It Works

Three Steps to Faster Resolution

VFS is the intelligent layer between your equipment problem and the right solution.

1

Describe the Problem

Tell our AI what's happening in plain language. Upload photos if you can. VFS identifies your equipment and cross-references known issues, fault codes, and service bulletins.

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2

Get AI Diagnosis

Receive step-by-step troubleshooting guidance tailored to your exact equipment. Many issues can be resolved on the spot, saving you a service call entirely.

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3

Connect or Resolve

Fix it yourself with our guidance, or get instantly matched with OEM dealers, authorized repair centers, or independent technicians near you, pre-loaded with diagnostic context.

Platform Features

Everything You Need to Keep Equipment Running

From instant diagnostics to fleet-wide intelligence, VFS covers the full equipment service lifecycle.

🤖

AI Diagnostic Engine

Describe symptoms in plain language. Our AI cross-references fault codes, service bulletins, and community knowledge across all major equipment brands.

📸

Visual Diagnostics

Upload photos of the issue. Our AI analyzes images to identify worn parts, leaks, damage patterns, and provides visual repair guides.

📍

Smart Service Matching

When you need a technician, we match you with the right provider based on equipment brand, location, specialty, availability, and ratings.

📊

Fleet Dashboard

Track all your equipment in one place. Monitor maintenance schedules, service history, costs, and downtime trends across your entire fleet.

🔍

Fault Code Library

Instant lookup for diagnostic trouble codes across CAT, Deere, Komatsu, Volvo, Kubota, and 20+ other brands. Always up to date.

📦

Parts Finder

Identify the parts you need and find dealers with stock nearby. Get pricing comparisons across OEM and aftermarket options.

Service Network

The Right Technician, Right Now

When AI troubleshooting isn't enough, VFS connects you with a vetted network of OEM-authorized dealers, certified repair centers, and skilled independent technicians.

Every service provider receives the full diagnostic context from your AI session, so they arrive prepared with the right parts and knowledge. No more explaining the problem three times.

Join the Network
🏭

Carolina CAT

OEM Authorized Dealer · Charlotte, NC

OEM
🔧

H&E Equipment Services

Multi-brand Repair · Raleigh, NC

Verified
👨‍🔧

Jake Morrison, Mobile Tech

Hydraulics Specialist · On-site service

Independent
🚜

Deere Dealer Network

Agricultural Equipment · Regional

OEM
Pricing

Plans That Scale With Your Fleet

Start free. Upgrade when you need more power.

 

Operator

For individual operators and small contractors

Free

No credit card required

  • 5 AI diagnostic sessions/month
  • Basic troubleshooting guides
  • Service provider directory
  • Fault code lookup
Most Popular

Pro

For growing fleets that need more

$49/mo

per user, billed annually

  • Unlimited AI diagnostics
  • Fleet equipment profiles
  • Maintenance scheduling
  • Priority service dispatch
  • Service history & analytics
  • Photo/visual diagnostics
 

Enterprise

For large fleets and rental companies

$199/mo

custom pricing available

  • Everything in Pro
  • Fleet-wide dashboard
  • Downtime analytics & reporting
  • API access & integrations
  • Dedicated account manager
  • Custom AI training
Resources

Equipment Knowledge Hub

🛠
Troubleshooting

CAT Excavator Hydraulic Problems: Complete Diagnostic Guide

Step-by-step guide to diagnosing and resolving the most common hydraulic issues in CAT 300-series excavators.

8 min read · Equipment Guides
💰
Business

The True Cost of Equipment Downtime (And How to Reduce It)

A data-driven breakdown of downtime costs across construction, mining, and agriculture, with strategies to cut them by 50%+.

12 min read · Industry Insights
🔌
Fault Codes

John Deere Error Codes Explained: What Every Operator Should Know

Decode the most common John Deere diagnostic trouble codes and learn which ones you can fix yourself.

6 min read · Fault Code Library

Get Early Access

Be among the first to use AI-powered equipment diagnostics. Join the waitlist and we'll notify you when we launch.

Free for early adopters. No spam, ever.